Customer's satisfaction is our goal. If, for any reason, you are not fully satisfied with the products and/or no receiving from us, please let us know and we will take every step possible to ensure your total satisfaction. For replace item, please return the item with its original package to us. We try to respond to messages within 48 hours, please bear with us as we are getting a lot of messages everyday. The item "HOT TOYS 1/6 PLANET OF THE APES MMS89 GORILLA CAPTAIN LIMITED EDITION FIGURE" is in sale since Tuesday, October 27, 2015.This item is in the category "Toys & Games\Action Figures\TV, Movies & Video Games". The seller is "chi0911282133" and is located in Taiwan. This item can be shipped worldwide.